JAMES W. BYWATER

Executive Vice President Managing Director of Consulting Solutions

JAMES W. BYWATER

Executive Vice President Managing Director of Consulting Solutions

As Executive Vice President and Managing Director of Consulting Solutions for Cohen Brown Management Group, Jim Bywater is responsible for managing the sales and delivery of the company’s sales-and-service performance solutions. He manages Cohen Brown’s Results Consultants and Regional Directors to ensure that clients achieve and sustain peak performance through solutions that are targeted to their needs.

Jim joined Cohen Brown in 1996 as a Senior Results Consultant, working with financial institutions across the globe to improve their sales and service performance. He was later promoted to Regional Director for North America and became responsible for managing the firm’s major accounts, including some of the largest financial institutions in the US. His areas of consulting specialization include Retail Banking, Small Business, and Wealth Management, and he has extensive experience in coaching senior executives to lead their teams to maximum results.

Prior to joining Cohen Brown, Jim spent 10 years at First Interstate Bank of California, where he served in a range of line and managerial positions and “walked in the shoes” of Cohen Brown’s clients. In his leadership roles at the bank, he led his branches, areas, and districts to become the bank’s top performers.

Jim credits the Cohen Brown Sales and Service Process for his success as a manager and sales leader throughout his banking and consulting career. His experience working at every level of the bank, from teller to CEO, enables him to understand his clients’ challenges and to respond with the most appropriate and practical solutions.

Jim holds a Bachelor of Arts degree in Psychology, specializing in Business Administration, from the University of California, Los Angeles.

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