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Tommy Wants-To-Please: Frustrating Call-Ins

Tommy Wants-To-Please: Frustrating Call-Ins
Posted by in Structured Time and Workflow Management, Time Management
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sm-Call-In-Time-BanditThe most professional approach to avoid client call-in interruptions is to set mutually convenient telephone appointments.  Just ask Tommy.  He’s been hassled plenty by unplanned and unwanted call-in Time Bandits.

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logo-w-bookLearn more about how to handle Time Bandits and their many interruptions in the Time Bandit Solutions book. Available at Amazon.com

 

 

 

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Cohen Brown Management Group is the internally recognized leader in sales-and-service cultural and behavioral change, specializing in consulting and training processes for management, front-line, support/customer service units and call centers. Performance Grapevine provides thought leadership insights on sales training, sales management, leadership training, time management, consultative selling, behavior change, organization change, and culture change.

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