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OUR TRAINING SOLUTIONS

Leadership, Management, & Coaching

LMC

Leadership,
Management, & Coaching

Our leadership, management, and coaching solutions are designed to embed key sales and service behaviors that increase engagement, improve the client experience, and increase revenue growth.

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Solution one

SSTS

Sales and Service
Training Solutions

Our front-line sales and service solutions increase share of wallet, market share, retention, and customer satisfaction.

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Organizational Behavior Change

OBC

Organizational
Behavior Change

Breakthrough Behavioral Embedding (BBE) is more than sales-and-service technique tools. BBE is designed to dramatically improve and sustain peak performance, profitability and productivity.

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Learn how YOU can drive customer satisfaction and loyalty!

Trained Fortune 500 Companies in 50 different countries

Cohen Brown is proud to announce that 1st Source, our client since 2001, has received the “Best Branch” Award by the MSR Group as published in the inkFreeNews.

Our list of diverse clients spans the globe.

Performance Resources

Infographics — Infographics ...

Our visual representation of organizational sales and leadership challenges and our solutions.

Events — Events ...

Our virtual workshops and conferences are designed to provide participants with sales and leadership training solutions that can be immediately implemented to improve performance, productivity, and efficiency.

Articles — Articles ...

Our articles examine challenges in the world place and provide sales, leadership, and behavior change solutions that produce increased performance results.

Case Studies — Case Studies ...

How one contact center increased relationship-selling skills by engaging customers in a sales context?

White Papers — White Papers ...

In-depth analysis of client sales and leadership situations and how Cohen Brown training solutions solved their problems.

Blog — Blog...

Thought leadership blogs designed to increase workplace performance, productivity, and efficiency.