CBAO 2017 Convention

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Who is Cohen Brown

Who Is Cohen Brown?

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PRN Overview

PRN Overview

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Consistent Performance Excellence

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cbway®

ProPractice

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cbway combines a user-friendly, web-based technology with a step-by-step learning format that allows the manager and student to collaborate and focus on specific skills sets within a behavior for learning and reinforcement.

Professional Sports Coaching For Business

Breakthrough Service Performance

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Professional Sports Coaching for Business is the ultimate and most effective form of performance coaching for generating behavior change and results. It is a process that teaches transferable best practices from professional sports coaching that apply directly to business coaching.

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Breakthrough Service Performance was designed to reinforce the message that sales and service are inextricably intertwined. It teaches that to achieve Breakthrough Service Performance, organizations must constantly reinforce high service standards, develop a culture of superior service delivery, and involve the entire organization.

Leadership Process

Structured Time & Workflow Management

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The Leadership Process introduces techniques that will enable managers to positively change and manage the behaviors of their teams on a daily and weekly basis. Managers leave the training with tools that result in increased revenues and increased client satisfaction.

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Structured Time & Workflow Management is an ongoing process that focuses on learning how to use structured time-management techniques to recover time that is unnecessarily wasted and to utilize that time surplus to implement critical initiatives with Executional Excellence.