Commitment to Follow-Up

Cohen Brown Management Group

10/24/2019: Performance Results Network

Teleconference: Commitment to Follow-Up

Date: Thursday, October 24, 2019

Duration: One-Hour

Prerequisite: Proactive Relationship Banking or Advanced Proactive Teleconsulting Lab

Audience: Managers and Front-Line Bankers

Description

Following up with your clients/members/prospects can be one of the biggest sources of business generation, and is the center of World-Standard service. The commitment to follow-up is a behavior that must be embedded with each sales and service professional.

Commitment to Follow-Up