10/20/2022: Performance Results Network
Teleconference: Converting Closed-Ended Questions
Date: Thursday, October 20, 2022
Duration: 45 Minutes
Audience: Managers and Sales Bankers
Description
The 1st exercise in this workshop will ask you to create closed-ended questions. Those questions that are answered with a yes, no or limited response. You will then convert the closed-ended questions into open-ended and doubt-creating questions. Open-ended and doubt-creating questions will allow you to uncover more information from your clients/members and will provide them with the rationale for providing honest responses to your questions.