Embedding New Account Professional Product Knowledge

Cohen Brown Management Group

3/15/2022: Performance Results Network

Teleconference: Embedding New Account Professional Product Knowledge

Date: Tuesday, March 15, 2022 

Duration: 1 Hour

Audience: Managers and Sales Bankers

Description

The Cohen Brown Law states, “It is never a client’s/member’s or prospect’s responsibility to ask you, to tell you, or to understand anything about financial services, ever. It is your job to educate them.” This session will provide trainers, coaches, and branch managers with the methods to embed product knowledge within the new account representative.

Embedding New Account Professional Product Knowledge