Embedding Teller Product Knowledge December 2020

Cohen Brown Management Group

12/01/2020: Performance Results Network

Teleconference: Embedding Teller Product Knowledge

Date: Tuesday, December 1, 2020

Duration: 1 Hour

Audience: Managers and Sales Bankers

Description

The Cohen Brown Law states,
“It is never a client’s/ member’s or prospect’s responsibility to ask you, to tell you, or to understand anything about financial services, ever. It is your job to educate them.”
This session will provide trainers, coaches, sales champions, and branch managers with the methods to embed product knowledge with tellers.

Embedding Teller Product Knowledge