It’s More Than Bedside Manner January 2021

Cohen Brown Management Group

1/13/2021: Performance Results Network

Teleconference: It’s More Than Bedside Manner

Date: Wednesday, January 13, 2021

Duration: 1 Hour

Audience: Managers and Sales Bankers

Description

Showing kind, friendly, and understanding behavior is a great first step in delivering World-Standard client/member interactions. But this session goes beyond the first step as we examine the process that, when used consistently by all tellers in your organization, will give clients/members a consistent and positively differentiated experience.

It’s More Than Bedside Manner