The Journey to Retention

Cohen Brown Management Group

6/17/2021: Performance Results Network

Teleconference: The Journey to Retention

Date: Thursday, June 17, 2021

Duration: 1 Hour

Audience: Managers and Sales Bankers

Description

Retention begins the moment you greet a client / member, open a new account, and continues with the actions we take to provide the best of the best service. During this session, we will discuss methods and service strategies to build loyalty that will make it unlikely a client/member will look for products and services at another organization.

The Journey to Retention