It’s More Than Bedside Manner

Cohen Brown Management Group

5/7/2020: Perfect Hour for Tellers

Teleconference: It’s More Than Bedside Manner

Date: Thursday, May 7, 2020

Time:

11:00 a.m. – 11:45 a.m. Eastern Standard Time
10:00 a.m. – 10:45 a.m. Central Standard Time
9:00 a.m. – 9:45 a.m. Mountain Standard Time
8:00 a.m. – 8:45 a.m. Pacific Standard Time

Duration: 45 Minutes

Audience: Managers and Sales Bankers

Description

Showing kind, friendly and understanding behavior is a great first step in delivering the best of the best customer interactions. But this session goes beyond as we examine the process that, when used consistently by all tellers in your organization, will give customers a consistent and positively differentiated experience.

It’s More Than Bedside Manner