Five Questions to Ask Your Team
By Performance GrapevineRead moreIt’s been a difficult few years in financial services. Trust in banks and bankers has been eroded, and consumers...
0Stay En Route, Take Detour or Go Home: It’s Your Choice!
By Performance GrapevineRead moreOn my way to work this morning, I encountered a major traffic collision that caused me some delay. My...
The Details Matter
By Performance GrapevineRead moreMy brother-in-law was a successful high school baseball coach for 30 years. During his coaching days, he mowed and...
If It’s So Obvious, Why Aren’t We Doing It?
By Performance GrapevineRead morePractice makes perfect. Some of us grew up hearing this phrase whenever we were learning anything new—whether it was...
Tellers Make All the Difference
By Performance GrapevineRead moreThink about the number of people the average teller sees in one week. Ten people a day, five days...