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What Type of Person Are You?
I am a Type C person. I hear you thinking, “What is a Type C person?” Well, let me...
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Motivation: Sometimes One Sentence Is Enough…
A few years ago on a Sunday morning I went into the forest for a walk. From the opposite...
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How Mystery Shopping Can Help You to Feel the Customer’s Experience
I am a true believer in learning by observing the “real” world. That is why, last week, I spent...