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Emotional Intelligence Gives Strength to Leadership
Working for an emotionally unintelligent manager, or organisation, is akin to working in hell. If you’re not sure what...
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Why Do Human Beings Need New ‘Tools’?
Lately I have been working on a reinforcement initiative with one of my clients. We have trained their employees...
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They Dress Up for Work Now
Confidence is a funny thing; it affects people in different and unexpected ways. For a client call center, I...
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The POWER of Delegating
There is an unhealthy tree in my yard that I have been babying for the last two years. It...
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The Magic Wand Principle
My 22-year-old son will receive a Master of Public Administration degree next month. Like many people his age, he...
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Go Fast, Leave Skid Marks
Clients often ask how to successfully manage culture change in their organizations, and my first response is to tell...
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Do You Really Care?
“You’re the absolute greatest asset of our company. You were carefully selected. We’ve invested in your training and success,...
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Emotional Intelligence Gives Strength to Leadership
Working for an emotionally unintelligent manager, or organisation, is akin to working in hell. If you’re not sure what...