11/14/2019: Performance Results Network
Teleconference: Tellers Drive to the Bottom Line
Date: Thursday, November 14, 2019
Duration: One-Hour
Prerequisite: Branch Series or Perfect Hour Lab for Tellers
Audience: Managers, Sales Bankers and Tellers
Description
Tellers are being trained to identify clients/members who might want to buy services. This task requires tellers to learn about the various financial products and services the bank/credit union offers so that they can explain them to clients/members and refer interested clients/members to appropriate specialized sales personnel. How to create the awareness will be the focus of this session.