6/17/2020: Performance Results Network
Teleconference: Tellers Drive to the Bottom Line
Date: Wednesday, June 17, 2020
Duration: 1 Hour
Audience: Managers and Sales Bankers
Description
The U.S. Bureau of Labor Statistics reported 472,100 tellers in the workforce for 2018. Tellers are being trained to identify clients/members who might want to buy services. This task requires tellers to learn about the various financial products and services the bank/credit union offers so that they can explain them to clients/members and refer interested clients/members to the appropriate specialist. This session focuses on how to create awareness of these products and services.