Turning Reactive Requests into Proactive Opportunities

Cohen Brown Management Group

4/16/2020: Performance Results Network

Teleconference: Turning Reactive Requests into Proactive Opportunities

Date: Thursday, April 16, 2020 

Duration: 1 Hour

Audience: Managers and Sales Bankers

Description

One of your objectives is to become more proactive instead of reactive when speaking with your current clients/members or prospects. But doing what is right means never selling one penny of what is not needed and every dollar of what they do need. This is done by asking the questions that will uncover not only current needs but future needs, the known and the unknown needs. This also means learning to associate the benefits (make, save, lend, and protect money, and save time) with the features. We will discuss turning reactive requests into proactive opportunities during this session.

Turning Reactive Requests into Proactive Opportunities