September 6, 2017

 11:00 PT, 12:00 MT, 1:00 CT, 2:00 ET

Because It Is Right for the Customer

Many managers will say their representatives ask all the right questions but don’t close the business. During this session we will discuss the various types of business closes and create scripts for these closes. We will also review several scenarios to create recommendations that will answer the question in the customer’s or prospect’s mind: “What’s in it for me?”

 September 12, 2017

 11:00 PT, 12:00 MT, 1:00 CT, 2:00 ET

Embedding New Account Representative Product Knowledge

This session will provide trainers, coaches, enhanced service champions, and branch managers with the methods to embed product knowledge within the new account representative. We will focus on the critical content that will allow representatives to learn the key benefits and features of the products they must discuss with current customers and prospects.

 September 28, 2017

11:00 PT, 12:00 MT, 1:00 CT, 2:00 ET

Preparing for Teleconsulting Calls During Campaigns

“Anxiety is the price you pay for the unprepared mind and mouth.” Focused preparation, entry lines that establish credibility and interest, and preparing for objections will all reduce anxiety when making teleconsulting calls. These skills will be discussed during this workshop that will enhance your calls during product or service campaigns. Come to the session with a product or service campaign in mind.

Buy All 3 Sessions

If all sessions are purchased, $150 will automatically be subtracted from the total purchase for a total of $600.