01We don't Just sell trainingWe Sell ResultsRead more about our clients testimonial
01Our differentiated video-based leader-led methodology generatesIncreased accountability with positive reinforcementIncreased leadership engagementIncreased scope and scaleBreakthrough Behavioral Embedding with Sustained Peak Performance with GrowthMore than 4 decades of proven quantitative resultsBar GraphBar GraphBar GraphBar GraphBar GraphBig red arrowask why cohen brown management group team training consultants
Slide backgroundBusiness manSuperior sales and serviceleadership and managementStructured Sales and Service & Management, Professional Sports Coaching for Business, Leading Breakthrough Service Performanceleadership and coaching solutions are designed to embed key sales and service leadership behaviors
sustain peak performance
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Sustained peak performance with growth
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More than 4 decades of proven quantitative results

Watch and listen as our clients explain why

What our clients are saying...

  • Revenues quadrupled

    "In the first year after we implemented Cohen Brown, revenues doubled. In the second year, revenues quadrupled, which was phenomenal. And then in the third year, we more than doubled our revenues again, off a much higher base."

    Bob Boyles Former Senior Vice President, Financial Management & Trust Services, Security Pacific National Bank

  • Secured 2,200 primed referrals...highest ever sales

    "After six weeks of implementing Cohen Brown training, the staff had secured 2,200 primed referrals. We've seen over the period of year on year, our highest ever sales in the history of National Australia Bank."

    Trevor Eddy Head of Sales Development, National Australia Bank

  • Results increased 200% and 300%

    "I don't want everyone to know. But, we increased our results by 200% - 300% more than what we were accustomed to."

    Richard Hickson President & CEO, Trustmark Corporation.

  • Actually tripled our sales results

    “We’ve actually started our partnership with Cohen Brown, and it’s going on our fifth year and it’s been an outstanding partnership. We’ve actually tripled our sales results since we launched the Cohen Brown Process. It’s been outstanding.”

    Jill Hall Senior Vice President, BOK Financial

  • We've seen an uplift in our staff metrics

    "We measure our staff on various metrics to do with the amount of tasks, which are currently outstanding for our own customers but we have seen a definite uplift over the past few weeks after implementing Cohen Brown training."

    Rob Meakin Applications Director, Pro-Networks

Our clients work with us for only ONE REASON… solutions that drive their desired outcomes.

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Represented clients in 50 countries and 15 languages

Represented clients in
50 countries and
15 languages.

Delivered results to hundreds of Fortune 500 companies

Delivered results to
hundreds of
Fortune 500 companies

Trained over 4,500,000 professionals

Trained over
4,500,000
professionals

TrainingIndustry.com recognized Cohen Brown for the second consecutive year

TrainingIndustry.com recognized Cohen Brown for the second consecutive year.

Our Solutions

Front-Line Solutions

Front-line Solutions
Our front-line sales and service solutions increase share of wallet, market share, retention and customer satisfaction.

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Leadership, Management & Coaching

Leadership Management & Coaching

Our leadership, management and coaching solutions are designed to embed key sales and service behaviors that increase engagement, improve the client experience, and increase revenue growth.

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Breakthrough Behavioral Embedding

Breakthrough Behavioral Embedding
Breakthrough Behavioral Embedding is more than sales-and-service technique tools. BBE is designed to dramatically improve and sustain peak performance profitability and productivity.

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Cohen Brown Management Group Conference LEAP (Learning Experience Application Period).

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What’s New, What’s Next?

cbway

CBway, virtual delivery training system

cbway

Is the virtual delivery training system which allows our clients scope and scale in training their organization.

 

STWM

Structured Time & Workflow Management

Structured Time & Workflow Management

STWM creates time surplus by addressing the core root of time management issues. It’s not a day planner but a “how to” solution that will increase productivity and efficiency.

Cross-Selling

Increasing cross sales at the new account opening

Cross-Selling

Increasing cross sales at the new account opening is the key to increased profitable revenues by generating direct incremental revenues and decreasing attrition.

Our Thought Leadership

Dialing for Dollars – Case Study

Dialing for Dollars – Case Study

How one contact center increased relationship-selling skills by engaging customers in a sales context?

Taking Root – White Paper

Taking Root – White Paper

How the failure to embed trained behaviors wastes time, money, and people…and what you can do about it.

Making Time Literally – White Paper

Making Time Literally – White Paper

We live in an interruption culture but there is an innovative, proven process for ensuring that workers can manage their time, workflow, stress and, in doing so, raise their performance levels impressively.

Cracking the Case of Costly Interruptions – Infographic

Cracking the Case of Costly Interruptions – Infographic

Learn about the interruption clues, the cost of interruptions, and solutions to stop them.

Great Customer Conversations – Case Study

Great Customer Conversations – Case Study

Here’s how a bank call center improved customer conversations and increased revenues.

Structured Time and Workflow Management – Webinar

Structured Time and Workflow Management – Webinar

Co-workers and management steal your time which reduces productivity, quality control, and causes stress. In this webinar, you will learn to calculate the five time-loss factors and how to gain time.