Posts tagged with ‘confidence’

  • The 800-lb Gorilla


    The value of human capital in companies worldwide is significantly more appreciated now than in the past.  Having highly...

  • It’s Service Malpractice


    Recently we called a contractor to evaluate a leak in our house.  There was an obvious crack on an...

  • They Dress Up for Work Now


    Confidence is a funny thing; it affects people in different and unexpected ways. For a client call center, I...