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To Get Your Team To Embrace Change, Reverse The Alphabet!
Many people in my part of the world will say they “love the change of seasons.” For a change...
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Above and Beyond
I would like to tell you about one of the best service experiences I received in recent memory. It...
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Which Was the “ME” Generation?
I recently did some research on the various generations living within the United States, from what are called “Silents”...