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Become a Classy Pest
My friend Jayne is the ultimate Classy Pest. Does that sound like a contradiction in terms? You know, if...
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The Opening Night Principle
In the world of Theatre, actors await Opening Night with anticipation. It is their first night with an actual...
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The Rubber Band Principle
SNAP! Goes the Rubber Band Have you ever been on a diet or started an exercise program? Everything is...
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The Peaks and Valley Nightmare
Over the years I’ve heard a recurring theme from the sales and service leaders to whom I’ve spoken. They...