-
Reclaim quality, productivity, efficiency, and sanity…
Differentiating what’s important to us from what’s urgent to others lets us take situational control by not confusing the...
0 -
What if… your performance fails “suddenly”?
Have you ever been in a situation where your professional life seems to fall into pieces? You have been...
-
Do you say it’s urgent?
Dwight David Eisenhower had a pretty decent career. Supreme Commander of the forces that defeated one of the vilest...
-
The 800-lb Gorilla
The value of human capital in companies worldwide is significantly more appreciated now than in the past. Having highly...
-
Emotional Intelligence Gives Strength to Leadership
Working for an emotionally unintelligent manager, or organisation, is akin to working in hell. If you’re not sure what...
-
Maximizing The Customer Experience Through Taking Ownership and Follow UP
Companies desire to significantly maximize and differentiate their customer experience. Vast sums of money have been spent on this quest....
-
Why Do Human Beings Need New ‘Tools’?
Lately I have been working on a reinforcement initiative with one of my clients. We have trained their employees...
-
One Simple Behavior; One Giant Impression
My husband and I traveled to Moscow last week—a long way from our South Florida home and a long...