Coaching the Business Player: What’s Your Approach?
Whether we’re coaching a player on sales or service behaviours, or how to putt a ball correctly on the...0
The Magic Wand Principle
My 22-year-old son will receive a Master of Public Administration degree next month. Like many people his age, he...
The Details Matter
My brother-in-law was a successful high school baseball coach for 30 years. During his coaching days, he mowed and...
If It’s So Obvious, Why Aren’t We Doing It?
Practice makes perfect. Some of us grew up hearing this phrase whenever we were learning anything new—whether it was...
Did You See That?
How many times do you hear someone tell you about a movie only to conclude, “You have to see...
Providing Candid Feedback…Why Your Mother Told You Never to Lie
“Always tell the truth.” Words of wisdom from my Mom and, likely, yours too. I apply Mom’s advice to...
What are your sales and service teams really saying to clients?
I’ve been wondering lately about what conversations between bankers and their clients sound like these days. Let’s face it,...
Why Don’t Top Performers Want to Be Coached?
‘Top performers don’t want to be coached.’ Now that’s an awfully big statement with a lot of assumptions. But...
What are the real issues behind Poor Performance?
After a not-so-successful day at home or work, did you ever find yourself asking: • Why is my team...
Finding the Sweet Spot – Coaching Beyond the Numbers
Football season is about to start in the U.S.…which brings to mind a huge difference between coaching in sports...