Meet Tommy Wants-to-Please


Meet Tommy Wants-to-Please. He plays a starring role in today’s Interruption Culture. He’s also a lead character in The Time Bandit Solution book.

jpegTommy is a mid-level manager at a bank, but he could be any employee in any industry. Tommy’s most recognizable characteristic is that he is a highly reactive, time-management slave. Tommy wants to please everyone at every hour of the day, reacting to any hint that somebody needs or wants something from him…Sound like anyone you know?

Cohen Brown Management Group is the internally recognized leader in sales-and-service cultural and behavioral change, specializing in consulting and training processes for management, front-line, support/customer service units and call centers. Performance Grapevine provides thought leadership insights on sales training, sales management, leadership training, time management, consultative selling, behavior change, organization change, and culture change.


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