CB Tips

cbtipsTeleconsulting:

Create a differentiated Personalized Relationship experience for clients and make every call relationship-focused rather than a single-purposed contact. As a result you will increase client satisfaction and strengthen and expand client relationships.

Learn more:
Advanced Learning Teleconsulting Lab (APTL) http://ow.ly/zbFTD
Cohen Brown Management Group is the internally recognized leader in sales-and-service cultural and behavioral change, specializing in consulting and training processes for management, front-line, support/customer service units and call centers. Performance Grapevine provides thought leadership insights on sales training, sales management, leadership training, time management, consultative selling, behavior change, organization change, and culture change.

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