Coaching the Business Player: What’s Your Approach?
Read moreWhether we’re coaching a player on sales or service behaviours, or how to putt a ball correctly on the...
0Making Others Feel Welcome!
Read moreDo you verbally practice with your employees on how to speak to your clients and what you want them...
Customized Targeted Performance Solutions Podcast
Read moreCustomized Targeted Performance Solutions – It’s a Continual Process Johanna Lubahn is Managing Director of Call Center Services for...
I Don’t Have the Time… or Do I?
Read moreIt’s 9:00pm, and the school term ends tomorrow. The college student is frantically racing to complete a report worth...
The Power of Positive Reinforcement! (What makes people smile?)
Read more– How often do I get a compliment? – – How often do I give a compliment? – These...
Confessions of a Master Multi-Tasker
Read moreI’ve always been the consummate multi-tasker. In my school years, I watched TV or listened to music while I...
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