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  • CB Tips

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    Teleconsulting: Create a differentiated Personalized Relationship experience for clients and make every call relationship-focused rather than a single-purposed contact....

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  • Meet Tommy Wants-to-Please

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    Meet Tommy Wants-to-Please. He plays a starring role in today’s Interruption Culture. He’s also a lead character in The Time...

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  • Spring INTO Forward

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    By Cindy Griffith Spring is always very hectic for me as I try to repair the damage that occurs...

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  • Emotional Intelligence Gives Strength to Leadership

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    Working for an emotionally unintelligent manager, or organisation, is akin to working in hell. If you’re not sure what...

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  • When Plans Fly out the Window

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    By Cindy Leverich . Earlier this year my frustration level reached an all-time high. I have aggressive goals and project...

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  • Scripting

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    by Claudia Irmer A while back I attended a training course on perfecting coaching skills for a specific target...

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